REFUND POLICY

Refund Policy

We have a 30-day refund policy, which means you have 30 days after receiving your item to request a refund.

To be eligible for a refund, your item must be in the same condition that you received it—unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a refund, please contact us at info@thelibertyoffers.com. If your request is approved, we’ll provide return instructions and a shipping label. Items sent back without first requesting a refund will not be accepted.

You can always reach out with any refund questions at info@thelibertyoffers.com.

Damages and Issues
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or you received the wrong item. We’ll work quickly to make it right.

Non-Refundable Items
Certain items cannot be refunded, including:

  • Perishable goods (e.g., food, flowers, plants)

  • Custom products (e.g., personalized items, special orders)

  • Personal care items (e.g., beauty products)

  • Hazardous materials, flammable liquids, or gases

  • Sale items and gift cards

If you’re unsure about your item’s eligibility, please reach out to us before sending it back.

Exchanges
If you need a different item, we recommend requesting a refund first. Once it’s approved and processed, you can place a new order for the item you want.

Refunds
Once we receive and inspect your return, we’ll let you know if the refund is approved. If so, it will be automatically issued to your original payment method.
Please note it may take some time for your bank or credit card company to process and post the refund.